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Paper Tube Making Machine Feedback From Panama Customers

2025.01.14

In September 2023, we received an inquiry from Panama. The customer wanted to buy a new paper tube making machine to produce toilet paper cores. They have an old paper tube machine, but its cutting system and PLC control system cannot be used normally. The production speed of paper tubes is relatively slow and cannot meet customer needs. Therefore, they want to buy a new paper tube machine. According to customer needs, to produce paper cores with an inner diameter of 76.2mm and a thickness of 6mm, we customized a 15-layer paper rack with 208V three-phase voltage for the customer.

 

Now that the machine has been in use for more than a year, we are pleased to receive feedback from our Panamanian customers confirming that they are very satisfied with their experience using our paper tube making machine. Since the machine went into production, the customer has achieved significant improvements in several areas. Below is a video of our paper tube making machine working in a customer’s factory.

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First of all, customers highly appreciated the stability and efficiency of the machine. The equipment’s automated control system makes the production process smoother, reduces manual intervention, and improves production efficiency and paper tube quality. In addition, the machine’s operating interface is simple and clear. Customers said that during the installation and training process, our technical team provided detailed and easy-to-understand guidance to help them get started quickly.

 

Customers also specifically mentioned that they were very satisfied with the durability of the paper tube machine. Even when running continuously for a long time, the machine still maintains efficient performance with almost no downtime problems, which greatly reduces repair and maintenance costs.

Paper tube making machine

In terms of after-sales service, customers also recognized our team’s timely response and professional support. Whenever we encounter a problem, we can quickly provide a solution to ensure that our customers’ production goes smoothly.

 

In general, Panamanian customers spoke highly of our paper tube machines and services, which also encourages us to continue to provide high-quality products and perfect customer support, and look forward to establishing long-term cooperative relationships with more customers.

 

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