In June, a Peruvian client in the packaging industry inquired us with a demands for an automatic paper tube machine. Their business had been growing steadily, especially with an increase in demand for paper-based packaging from local food and beverage companies, as well as the booming e-commerce sector in Peru.

The client required a machine that could produce paper tubes with diameters ranging from 25 mm to 100 mm, as these were the most common sizes in their market. They also needed a machine with a high production speed, aiming to produce at least 10,000 tubes per day to meet their growing order book. Additionally, the machine had to be flexible enough to handle different types of paper materials, including kraft paper and cardboard, which are widely available and cost – effective in Peru.

Another crucial factor for the client was the price. They had a budget in mind, but also wanted to ensure they were getting a machine of good quality that would offer a long-term return on investment. They were comparing prices from various suppliers, both local and international, and were cautious about not over-spending while also not compromising on the machine’s performance.

Automatic paper tube machine Solution

After a detailed assessment of the client’s requirements, we proposed an automatic spiral paper tube winding machine. This type of machine is well-known for its ability to produce high-quality paper tubes with consistent diameters and wall thicknesses.

The machine we recommended had the following features:

Adjustable Diameter Settings: It could easily be adjusted to produce paper tubes within the required diameter range of 25 mm to 100 mm. This was achieved through a precise and user-friendly control system that allowed operators to input the desired diameter settings.

High Production Speed: With a production speed of up to 15 meters per minute, it was capable of meeting the client’s daily production target of 10,000 tubes. The machine’s high-speed operation was made possible by its advanced motor and drive system, which ensured smooth and efficient running.

Versatile Material Compatibility: It was designed to work with a variety of paper materials, including kraft paper and cardboard. The machine’s feeding system was engineered to handle different paper thicknesses and textures, ensuring a seamless production process.

In terms of price, we provided a competitive quote that was within the client’s budget. Our price included not only the cost of the machine itself but also installation, training for the client’s staff, and a one-year warranty. We also offered after-sales support, including spare parts supply and technical assistance, to ensure the long – term operation of the machine.

Highlights & Difficulties in this case

One of the main difficulties in this case was the client’s initial skepticism about the price-quality ratio. They had received some very low-priced quotes from other suppliers, mainly from small, unbranded manufacturers. However, upon further investigation, we found that these cheaper machines often lacked the necessary quality and durability. For example, they had a higher rate of breakdowns, which would result in costly downtime for the client’s production.

Another challenge was the shipping and customs process to Peru. International shipping can be complex, with potential delays due to customs clearance. To address this, we worked closely with a reliable freight forwarder who had extensive experience in shipping machinery to Peru. We also provided all the necessary documentation and support to ensure a smooth customs clearance process.

Finally, language and cultural differences were also a factor. Communication had to be clear and concise to ensure that the client fully understood the machine’s features, operation, and maintenance. We assigned a dedicated sales representative who was fluent in Spanish and had experience working with Peruvian clients to handle all communication.

In conclusion, finding the right automatic paper tube machine in Peru requires a careful balance between price, quality, and meeting specific production needs. By understanding the client’s demands, providing a suitable solution, and addressing the associated difficulties, we were able to help our Peruvian client make an informed decision and invest in a machine that will serve their business well in the long run.

In addition, we also have Automatic Large Spiral Paper Tube Making Machine, paper tube machine with multiple cutters, paper tube machine for your reference. If you are interested in our machine, feel free to contact us ESPECIALLY in SEPTEMBER our DISCOUNT MONTH.